blue cross blue shield of alabama customer service
As a Patrius representative, I agree to the payment terms and conditions of Patrius Health and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. They'll help you be prepared for almost anything! Per Federal Guidelines, you are eligible for Plan F only if you became eligible for Medicare prior to January 1, 2020. Thank you for your interest in our Short Term Plan. Yet, we do not rest on past achievements. Average Blue Cross and Blue Shield of Alabama hourly pay ranges from approximately $13.78 per hour for Social Work Supervisor to $17.61 per hour for Help Desk Analyst. The Alabama Blue app helps you manage health information and your coverageanywhere, anytime. Someone will get back to you within two business days. By clicking "Accept", you are acknowledging that you are eligible for C Plus Plan F and would like to continue with the enrollment process. If you want to stay on Blue Cross' website, click "Cancel.". By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. I have Blue Cross Blue Shield of Alabama's Blue Advantage Plan and been trying for a precertification for an *** on my lower back for over 3 weeks and have yet to get their approval.. Blue cross pre-certifications are handled by a third party named AIM group. After more than 6 calls- resulting in being told to "wait for a response", a live agent actually told me "don't get seen by a doctor". myRx Planner assists in staying compliant with prescribed or directed dosages for you, family members, those you care for, and loved ones. Internet browser compatible with Simconnect Login official site, Reliable internet access for laptops, tablets,s or smartphones via a PC or smartphone, These are some tips to help you ensure a successful login, To avoid login problems, make sure you have a reliable internet connection. If you want to stay on the Blue Cross' website, click "Cancel". We contacted To continue, click "Accept". Clearly unprofessional and not helpful. If you want to stay on the Blue Cross and Blue Shield of Alabama Medicare website, click "Cancel.". Call 1-855-890-7416, 8 a.m. - 8 p.m. Central Time, Monday through Friday. Pay your bills online and set up recurring payments, Learn more about your plan benefits by reviewing your Benefit Booklet or Summary of Benefits and Coverage, Find a doctor, hospital or dentist near you, Get plan details such as copay amounts, plus file drug claims, View articles about common conditions and diseases, Get information about medications, medical procedures, and natural treatments, Medication schedules, reminders and notifications, Manual entry and/or claims driven imports for, Medicinal information (contra indicators, missed dosage, interactions, dosage instructions), Access to the device's photo album for photo recognition of medication(s). When expanded it provides a list of search options that will switch the search inputs to match the current selection. Name of Patient: ******************Contract Number: PGX888888888Complaint ID: 19330982. Policies & Guidelines Review Blue Cross and Blue Advantage medical and pharmacy policies or comment on draft policies. To continue, click "Accept." only responsible for a $** deductible and $* coinsurance. Save my name, email, and website in this browser for the next time I comment. BCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. Get your plan details such as common copay amounts, HSA balances & claims on the go. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. Step 1: Start your internet browser, and then go to the official bluecross blueshield alabama customer service phone number website. They would not get me off the phone without fixing and correcting the issue. http://www.fepblue.org. Online access for our members is free, easy and secure! We have contacted BCBS of Alabama NUMEROUS times and have documented and accounted all of the dates and names of representatives that we have spoken to. Be Sure to Pay Your Premium Before You Renew To make your renewal process faster, your premium for the previous coverage year must be paid before coverage will be renewed. I can't get a supervisor or manager on the line to even explain the situation. The site is operated by UTIC Insurance Company and all of UTIC Insurance Company's privacy and security policies regarding the confidentiality and protection of your personal health information apply. Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. Your Group Number can be found on your Blue Cross and Blue Shield ID Card. I personally think that 17 months of processing should be enough time to resolve this issue. Note: If you are a Blue Cross and Blue Shield of Alabama customer and need to reach us by phone, please use the telephone number (s) on the back of your ID card. We employ over 3,000 people at our corporate headquarters in Birmingham, Alabama, including our service centers and satellite offices around the state. Search for jobs with features important to you! All rights reserved. July14,2022Mr. I am at a loss as to why at this time it is the insured person who ultimately becomes responsible for all of these claims. GROUPACCESS for Employers You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to visit one of our social media sites. They don't even try to assist. To access specific information about your coverage, EOBs, prescriptions, paying a bill, or any other questions related to your individual or group health insurance . Keep track of medication with on-the-go reminders and daily schedules. We'll consult with you to find the optimal solution tailored to your unique workforce and business objectives. As a CHA representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Your member ID card is your key to using your medical plan benefits. of Patient: Mr.********Contract 1310 G Street NW, Suite 900 Washington, DC 20005 This button displays the currently selected search type. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. Provider Enrollment Enroll as a Blue Cross provider, update provider information, or begin the credentialing/recredentialing process. 450 Riverchase Parkway East. Slim to none, I would say and an inconvenience and an imposition to me. Features for members only (Member login . The Blue Cross and Blue Shield Association does not have access to member information. Step 2: Click the Forgot Password? link. Benefits, formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year. As I meet criteria 2. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. An Individual Taxpayer Identification Number (ITIN) is a tax processing Step 4: bluecross blueshield alabama customer service phone number will send you an email with additional instructions on how to reset your password. BCBSA employees work in our offices in Chicago and Washington, D.C. Sometimes you will need to enter your username or email. The dedicated Mental Health/Substance Abuse services phone number is available to parents and providers 24 hours a day, seven days a week. Sign in to save Claims Research Associate at Blue Cross and Blue Shield of Alabama. Alabama Help Center: Important contact information for Blue Cross and Blue Shield of Alabama. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. What you need to know about the disease and our commitment to ensuring you have access to the right care at the right time. If you want to stay on the Blue Cross website, click "Cancel.". 20 complaints closed in the last 12 months. Use the link below to find your local BCBS company's website. Our Customer Service team If you receive a call that appears to originate . For customer service assistance, visit our website, www.fepblue.org, or contact your Local Plan at the phone number appearing on the back of your ID card. We are responding to your complaint to the Alabama Better Business Bureau concerning your contractseffective date.Based on our records, you are covered through the Marketplace Exchange. When you select Blue Cross for your health insurance coverage, you get more than an ID card and monthly invoice. Access2Day Health Locations - Find the nearest location for rapid inpatient and outpatient care; . Explore our enrollment timeline to plan for Medicare. HealthEquity is our business associate and is an independent company that provides account-based plan services to Blue Cross. Dear ********************:We have been contacted by the Better Business Bureau regarding your complaint about the priorauthorization for a medication that has been recommended for youBased on our review, an appeal was received on Friday, February 10, 2023. By clicking Agree & Join, you agree to the LinkedIn. However, weare granting a one-time exception to change your effective dates for both your health and dental contractsfrom January 1, 2023, to February 1, 2023. Save Time. Need some help deciding which plan is right for you? You can unsubscribe from these emails at any time. As an Alabama Health Guidance representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Click on it. The air transfer through AirMed was paid out of pocket due to the time constraints in order for a preauthorization to be accomplished. provider. Customer Service. Blue Cross and Blue Shield of Alabama If you wish to view claims or benefit information, please go to You may also visit them online at . . It has been 17 months since the date of my husbands discharge from the institution. To file a grievance related to ACA Section 1557 please complete the ACA Section 1557 Discrimination Grievance Form and mail to: Blue Cross and Blue Shield of Alabama The total medical expense at **** ******** ******* has been paid by Medicare, but unfortunately, BCBS of Alabama has not processed nor paid their part of the total expense. This site is protected by reCAPTCHA and the Google For information regarding network providers or to speak with a Mental Health professional, please call 1-877-297-0089. Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x See who you know Get notified about new Researcher jobs in Greater Birmingham, Alabama Area . The address for the Blue Cross and Blue Shield Service Benefit Plan administrative office is: Blue Cross and Blue Shield Service Benefit Plan. His date of discharge was January 27, 2021. Why can't **** Cross/**** Shield of Alabama's customer service do the same? Some areas of our site may provide links to other external sites that we don't own, control or influence. provides a platform for learning how to effectively serve our members as the voice of the company Group Number This is poor service, my mother uses the same Dr, she doesn't want to change, and she shouldn't have to change, BCBSAL gets paid to provide a service and they need to correct the issue and get Dr. ****** in the system. HealthEquity has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. Additional resources from Blue Cross and Blue Shield of Alabama Symptom Checker Do You Know Where to Go? For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. Search Job Postings Ability to connect and innovate. Alabama Blue mobile is now available for your Android devices intended for use by all Blue Cross and Blue Shield of Alabama members. Each day brings an opportunity to create something better. To initiate his best possible recovery, we decided to transfer him to **** ******** ******* in Houston for rehabilitation on November 11, 2020. Our similar businesses nearby shows similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. 2010 CLUB DR STE 100 GADSDEN, AL 35901 Greater Birmingham, Alabama Area, Join to apply for the Claims Research Associate role at Blue Cross and Blue Shield of Alabama. Any changes toyour contract are made with the Marketplace and they provide that information to Blue Cross and BlueShield of Alabama. 1-205-220-2100. 2023 Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross Blue Shield Association. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I misunderstood the end date, and signed up for a health insurance plan ( Contract Number: PGX856258190 ) and dental insurance plan ( Contract Number: XAD850140237 ) in the marketplace that started on Jan. 1 . Three forms are also available to aid providers in preparing an appeal request. Dun & Bradstreet, Inc. 2023. To continue to our Commercial website, click "Accept." Fax: (334) 206-3784, CHIP P.O. Case Management. Asthma Chronic Obstructive Pulmonary Disease The Blue Cross and Blue Shield of Alabama apps are free to members and non-members to download, but rates from your wireless provider may apply. Your Name: Your Email Address: Phone Number: (optional) Company Name: Company Location: Number of Full-Time Employees: Rate Quote Session ID: (optional) Company Location: I paid a Dentist who was out of network ****** and was suppose to get reimbursed and it was sent to the Denist. BCBS of Alabama then sent me a letter below which is shows a misunderstanding of the problem. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Number: ************Claim What should you do if your bluecross blueshield alabama customer service phone number password is lost? You will be going to a new website, operated on behalf of the Blue Cross and Blue Shield Service Benefit Plan by a third party. Please Note: You can also Apply Online Now. This didn't make sense as this was early November and I don't use this provider anymore so what are the chances of them reimbursing me? GetDirections. Click the link in the email we sent to to verify your email address and activate your job alert. A live agent actually took payment once, and my coverage was still canceled 4 days later. It is fast, easy and always available. Customer Service Manager - RISE Training Area at Blue Cross and Blue Shield of Alabama Birmingham, Alabama, United States 938 followers 500+ connections Everything you need to enroll in a Blue Cross plan, Search your prescriptions to see which plan meets your needs. Thats why were called The Caring Company. We've been cited for excellence in performance, financial strength, innovation and human resources. Blue Cross & Blue Shield Of Alabama specializes in Hospital And Medical Service Plans. If you want to stay on the Blue Cross Medicare products website, click "Cancel". Please contact Customer Service at 1-800-292-8868 for your group number. Please review the terms of use and privacy policies of the new site you will be visiting. This is a simple matter and process and they have a reimbursement mechanism. Visit the Career Advice Hub to see tips on interviewing and resume writing. The CAA Pharmacy Reporting Form submission period has been extended to May 1, 2023 by 5 p.m. Information contained in the external sites is not endorsed by BCBSAL. Claim for ****** ***** You are leaving the Blue Cross and Blue Shield of Alabama Medicare products website to log into myBlueCross, Blue Cross and Blue Shield of Alabama's member website. Cons Management is quite poor! Contact Us - GroupAccess - Alabama - Contact Sales Your Preferred Contact Method Email Phone I am interested in learning more about: Health Dental Vision Whom Should We Contact? Box 303017 Montgomery, AL 36130-3017. When you apply for coveragevia the Marketplace, they determine your effective date as well as your cancellation date. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. Blue Cross and Blue Shield of Alabama bluecross blueshield alabama customer service phone number Requirements, bluecross blueshield alabama customer service phone number web address. I am looking for a manager to call me and the processing of the 2 counselor visits for which I have already paid for out-of-pocket.I never would have thought I would have to escalate such a simple matter. Help Your Employees Get More from Their Benefits Blue Cross shall not be liable for privacy breaches, security incidents or similar events due to the use of social media sites. Since I was still covered by my employer plan, I would like the premium I paid for the health and dental through the Federal market place REFUNDED. up front for covered services. Note that complaint text that is displayed might not represent all complaints filed with BBB. Our call centers are located in Birmingham and Huntsville to serve members and Providers. Get notified about new Researcher jobs in Greater Birmingham, Alabama Area. If your ID card is not available, you may use one of the Customer Service telephone numbers below. BBB is here to help. Heres everything you need to know about it. 28, 2022, and found that you should not have been charged up front I would like BCBS to approve the prior authorization per their criteria. As a matter of policy, BBB does not endorse any product, service or business. This same standard of excellence and concern for others extends to our employees. If you want to stay on the Blue Cross website, click "Cancel". Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. Find My BCBS Company 1-800-492-8872 . General Inquiries. If this data is unavailable or inaccurate and you own or represent this business. The average Blue Cross and Blue Shield of Alabama salary ranges from approximately $39,604 per year for Customer Service Representative to $109,094 per year for Manager. for service orientation, Customer Service might be a great fit for you! Customer Service professionals have also rated Blue Cross and Blue Shield of Alabama with a 4.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.1 rating for career opportunities. BBB Business Profiles may not be reproduced for sales or promotional purposes. . been advised that heir refund the providers office and Claim Number ************* To access your member services, please visit your BCBS company. Keep track of your moods, kicks, weight, and more! You were advised to allow24-48 hours to review and approval was granted on Monday, February 13, 2023. The customer service department has been dismissive and I have been getting the run-around. However, you may still obtain a copy by logging into your my BlueCross account, or request a copy by calling the customer service phone number on the back of your ID card. Find a Doctor; Symptom Checker; Teladoc; Treatment Cost Estimator ; Benefits. Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays), Toll free: 1-888-373-Kids (5437)Fax: (334) 206-3783, ALL Kids P.O. Blue Cross and Blue Shield of Alabama. Thank you for your interest in our Short Term Plan. Information contained in the external sites is not endorsed by BCBSAL. Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays) . We hope this information has been helpful. VERIFIED Status: UNVERIFIED . Prime is our business associate and is an independent company that provides pharmacy benefit management services to Blue Cross health plans. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Create your birth plan with instructions for labor, delivery and post-delivery, Read daily tips and keep a running journal, Create checklists and maintain doctor appointments. DirectlyApply estimates this role should be paying an average of $18.00 per hour based on similar jobs posted in the last 30 days. Customer Service Blue Cross and Blue Shield of Alabama members that are eligible for Teladoc may enroll in the telephone and online video consultations program by visiting Teladoc.com/Alabama or calling 1-855-477-4549. Todays dynamic healthcare market requires that we identify and utilize the best available talent to provide outstanding value and service to our customers. My doctor has submitted all required documents to prove that the *** is medically necessary. Already registered? You are about to leave Blue Cross and Blue Shield of Alabama's website and enter a website operated by HealthEquity. As an Alfa representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. when registering. Name of Patient: ************************. Blue Advantage (PPO) members call 1-888-234-8266 (TTY 711), 8 a.m. to 8 p.m., seven (7) days a week. Customer Reviews are not used in the calculation of BBB Rating. Already a Blue Cross member and have questions about your current plan? I have been waiting for Dr ******* ****** of Andalusia Alabama, to be admitted to the network for over a year, I have called BCBSAL numerous times, have been promised that someone would look into why he has not yet been added so that I can select him as my designated care provider. As the association representing our 34 BCBS companies, the Blue Cross Blue Shield Association (BCBSA) provides a strong foundation of national leadership with industry colleagues, government officials, the media and the public. If you have any questions while considering your Medicare choices and related issues, here are some additional sources for information: Blue Cross and Blue Shield of Alabama, an independent licensee of the Blue Cross and Blue Shield Association, has a contract with the Centers for Medicare & Medicaid Services (CMS) that is renewed annually, and availability of coverage beyond the end of the current contract year is not guaranteed. At Blue Cross, our strategy is simple. Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it. Birmingham, AL 35244. Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. We are now being harassed by not only **** ******** *******, but also their internal collection agency for the remaining amount of the medical expense. ********XXXXXXName Phone ************** You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting https://www.medicare.gov/MedicareComplaintForm/home.aspx,in lieu of calling 1-800-Medicare. Average Blue Cross and Blue Shield of Alabama Customer Service Representative yearly pay in the United States is approximately $33,281, which meets the national average. Blue Cross and Blue Shield of Alabama has an established appeals process for providers and physicians. This app is available to all expectant mothersmembers and non-members. **** Cross **** Shield of Alabama denied payment while there were issues with them getting my Cobra benefits straightened out. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. A refund for your premiums will be directly deposited intoyour account within 14 business days. Insurance coverage has been canceled several times although the premium had been paid. Name of Patient: ********************Contract Number: ONS88888888Case Number: 19383036. You will receive notice when necessary. Do your customer service reps even care about their clients? If you have questions about Blue Advantage telehealth coverage, call Provider Networks at 1-866-904-4130. Don't have your card? As a chronically ill person, this is inappropriate and insensitive. We reference sites that we think might be useful or of interest to you, but we are not responsible of the content or privacy practices used by other site owners. dentist and that they cannot bill To learn more about Blue Cross and Blue Shield of Alabama, please visit AlabamaB. Receive a one-time comprehensive credit report on this company. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. Products; Resources; My Account; Talk to a D&B Advisor 1-800-280-0780. Business Directory . You may also visit them online atBCBSAL. Track your pregnancy and baby's development to ensure the best possible health during pregnancy. AlabamaBlue.com is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Step 5: Follow these instructions to reset your password quickly! I kept trying to get off the call and they wouldn't turn me loose. 1-800-821-7231. myBlueCross is operated by Blue Cross and all privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Visit Blue365.
