stubhub notice of dispute

[9] But go ahead and set this down for review on your calendar because in this authors experience, StubHub may not respond. Yes Here's how you can use DoNotPay to appeal fees: Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. They mention on their website that you should call their normal customer service number to ask about adding an event. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. sID[3Z,6&- jId:"L*M 2h(q;jwGkKFLbDK/y6K5VYM 3}@nIR]apkDUN?)Bu%YJ'$}6qUQEb3N-V!E LA26m lR(VzCJ!19Y*3Z1iZeE Iv5=+o2+skl|p$a"+ $=q%=DM'+%PD&{]^=qt:$N^ GhS_QZuc0 endstream endobj 65 0 obj <>stream For example, covers your new purchases for 120 days against damage or theft, extends the time period of the manufacturer's warranty by an additional year, and you can be refunded for items that the store wont take back within 90 days of purchase. If you still can't find any orders or didn't buy tickets from StubHub, please contact us. Fax: 601.707.7913, 1 Timber Way Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. [3] StubHub Hit with Class Action After Pulling FanProtect Cash Refund Promise for Coronavirus-Related Cancellations. ClassAction.org. For more information, please see our The Court understands that StubHub may dispute the facts as alleged in this case, and it will have an opportunity to address such . International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. Go to solution Dispute Cancellation Fee Hello, My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. Notice of Dispute. With offices in Birmingham, metro-Jackson, Mississippi, and the Alabama Gulf Coast, Christian & Small focuses on the areas of litigation and business, is a member of the International Society of Primerus Law Firms, and is the only Alabama-based member firm in the Leadership Council on Legal Diversity. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Another way you might reach the company is by sending them an email. It is possible to request a refund on a purchased StubHub ticket manually. [8] See Paragraph 22, Section B, titled Arbitration Procedures, regarding the requirement that you must submit a Notice of Dispute form before filing a refund arbitration claim. Check out the table below to see the best alternatives to StubHub. ed troyer wife; buyer says i sent wrong item; bloomfield democrat obituaries; what causes low amylase levels in dogs; george jenkins high school schedule April 7, 2020 (https://www.classaction.org/blog/stubhub-hit-with-class-action-after-pulling-fanprotect-cash-refund-promise-for-coronavirus-related-cancellations). After the switch, you will enter the email address you use to access the community in order to reset your password. For the majority of will challenges, the notice of dispute must be issued before the will has been granted probate. The notice of dispute must be addressed to the other party as per the official address and person specified in the contract. [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs. By matching highly experienced lawyers with specific client needs, Christian & Small develops innovative, effective, and efficient solutions for clients. 0000006183 00000 n Dear sir/madam, I am writing to request an investigation of the following; Dispute 1. The card cost $500/year to have and has excellent purchase protection. Dispute 2 (if any) The same format is followed. For the reasons described above, the likely result of these quick-fire response and payment requirements is that StubHub will agree to pay your refund claim on or around the due date. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Our corporate social responsibility program is focused on education, and diversity is one of Christian & Smalls core values. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Its been well-reported in the media[2] and is the subject of a class-action lawsuit. The Court reasoned that the checkout process on the website put Plaintiffs on constructive notice of the arbitration agreement. Check out the table below to see the best alternatives to StubHub. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. My Listings. If you click on the link above you can download the form and fill it out and send it via certified mail to the address. You will enter your community username and new password and done! 0000002371 00000 n Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. You may send a copy to StubHub at the following address: StubHub, Inc. c/o National Registered Agents, Inc., 2875 Michelle Dr., Ste. 0000000816 00000 n The charge will come from 'StubHub, Inc.'. Fax: 251.432.1700, Business Services and Commercial Litigation, Author: Bradley R. Hightower Is there any type of fee to cancel a listing that has not sold? If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. The company prides itself on being a Fan-to-Fan service. When issued, the probate courts are unable to grant probate for the will and must wait until the notice has been dealt with. The contact number is only for US and Canada. Daphne, AL 36527 Perhaps Its Time to Switch to Something Other Than StubHub. DoNotPay doesnt care about that. V~>Wpu( `^8A@*$'+LUx UjP0U6UC`~@ ET.dPJ!(qmuRpL/=3@xrtn"L3|HP@ JC%Y!mA-' b&K0B\pIk=v'G_5{G.ugCz~Cn5/\}e j^JNBj|O. There are stories on the StubHub community and this sub that their banks and other credit cards that did not settle the dispute. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. If you have a dispute with StubHub, please contact StubHub Customer Service. 0000004513 00000 n By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. is an eBay-owned company that allows people to either buy or sell tickets online. 0000002979 00000 n If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. March 28, 2020 (https://www.sbnation.com/2020/3/28/21198101/stubhub-refunds-canceled-event-ticket-nhl-nba-concerts). Go to 'My tickets' then Orders in each one to see if you bought tickets. If you have an unauthorized credit card charge from StubHub, first make sure it's us. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! https://31-cache11.stubhubstatic.com/cms/content-content/legal/images/Notice_of_Dispute.pdf. HVn1+9x,R-@C-S}k":(%ERA0h!>mnaq./wej]_>e82ea8|w>i,7_x0x6[b8/)DQK8a yN&9v^ '].i}wonpl4 R -tS QFdjr@_ TOx`r K Search through past posts using the search bar at the top of the forum page. Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. You have just learned a valuable and expensive lesson. 4 if you have questions about listing tickets. In addition to the Demand for Arbitration, Consumer Arbitration Rules form itself, youll also want to include the following: These documents may be submitted to the AAA via its website (www.adr.org) or by mail. The clause is designed to protect both buyers and sellers. StubHubs FanProtect promise boasts that every order is 100% guaranteed because 99% guaranteed just sounds sketchy.[11] If you think that is a broken promise because receiving future credit for an event that may never happen just sounds sketchy too, file a refund arbitration claim to get your money back. Yes [9] See Paragraph 22, Section B, titled Arbitration Procedures., [10] https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. Thanks to all authors for creating a page that has been read 59,334 times. Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee. My Sales. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Prices may be higher or lower than face value. 2875 Michelle Dr., Ste. As others have replied, you don't have any grounds to dispute the fee. DoNotPay can be by your side during the process and help you sue any company in small claims court. StubHub gets a lot activity from users on Facebook than it does on Twitter. 0000016898 00000 n If you still wish to file a complaint, fill out their notice of dispute form and mail it StubHub's legal department. You should know that not all credit cards or banks will fight on your behalf. I live in Singapore where the StubHub app is not avail. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. 1. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. Usually, you'll have to do this in person, which is the most secure and effective method. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. These might include; sending them by fax or courier, stamping and returning..etc. 0000017307 00000 n Good luck to all of you and keep fighting. For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. It took 7 weeks for them to get back to me outside the 30 day window it states on their guideline policy. Tel: 251.432.1600 0000005342 00000 n 199 Fremont Street, 4th Floor StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Doesn't matter that it was an unintentional human mistake. I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. What I'm saying is that I exclusively use this credit card for consumer purchases because I know that Chase will have my back for any defective items beyond the date the the merchant is able to return or address. The AAA, upon its receipt of your refund arbitration claim, will notify you and StubHub that your claim has been received and StubHub will then be required to submit its written response (and its payment for the costs of the arbitration) within 14 days. Use of this website signifies your agreement to our. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream Customer service all the way to your seat, 2000-2022 StubHub. All Rights Reserved. 5m$. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. %%EOF Notice of Dispute. StubHub called to say that they are not issuing a refund because the event was rescheduled. I am seeking a refund of the . There are three variants; a typed, drawn or uploaded signature. to check out everything we offer. https://omegle.onl/. I received a refund in its entirety. In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. However, Chase Sapphire Reserve did me a solid. Re: Disputing A Charge = Locked StubHub Account? The Legal Department has 60 days after receiving your Notice of Dispute to resolve your claim. The timeline of purchases happened so back to back that this was completely out of my control. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Pursuant to StubHubs user agreement,[8] youre required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Your account will stay inactive until you: Drop the dispute Pay StubHub the amount you owe Was this answer helpful? Your email address will not be published. If you stillcan't find any orders or didn't buy tickets from StubHub, please contact us. endstream endobj 64 0 obj <>stream By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And best of all, the practical effect of StubHubs user agreement requiring it to pay all the arbitration costs (these costs alone can run several thousand dollars, which is probably a lot more than the cost of the concert tickets youre asking to be refunded), and possibly your lawyers fees and costs too, is that StubHub should be strongly incentivized to pay your refund claim rather than dispute it.[7]. Keep the email as proof of the transfer and remember to go back to your StubHub account and confirm that you have transferred the tickets. How am I able to fulfil the order after cancellation. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc.

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