optimum can't rewind live tv

It lets you record any TV program and watch when its convenient for you. It is a pity about the lack of a live pause feature though. When the front panel on the digital cable box displays the time, the reset is complete. Which is correct poinsettia or poinsettia? Select Fire TV from the video section. We dont really do DVRs anymore. ET on weekdays and 9:00 a.m. to 1:00 p.m. If the connections are secure but the cable box still does not work, then it may be possible that the cable box may be defective. If all the above steps dont work and youre still experiencing issues with your cable box not getting a signal, then you should contact your cable provider for further assistance. And if you directly compare Streaming Services with Optimum, then with the base price of Optimum, you will get Youtube TV, Hulu and Sling TV. Optimum Channel 8 How many shows can I record at a time on DVR optimum? The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Optimum has almost all the popular channels in the US, but if you need more channels, then Verizon Fios is the only TV provider to offer more channels than Optimum TV. This is usually positioned on the lower portion of the box and is a small, red Reset button. WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. You want to watch TV on your time, so weve built a DVR that lets you. Whether youre cutting the cord or taking it with you, lets break down what your next steps will be if youre changing your Optimum service. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, It worked yesterday just fine. Although it is convenient, it is not required that you use your cable service providers DVR. They may be able to diagnose the problem more accurately, and can provide technical support if necessary. This cookie is set by GDPR Cookie Consent plugin. However, one thing that both my old boxes were/are able to do is rewind live TV properly, i.e. DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! Sep 20, 2021. Optimum offers a variety of packages that offer different levels of service. DVR rewind and fast forward are working. Why are my attachments locked on Cold War. Optimum DVR offers a variety of features including the ability to record and store up to 200 hours of HD programming, pause and rewind live TV, record two shows at once, access and stream recorded shows from anywhere, and more. For more information, please see our To start recording, press the Record button on your remote, then select either Record This or Record Series. How to Change or Cancel Optimum 1 Moving Optimum service. Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. 2 Pausing Optimum service. 3 Transferring Optimum service. 4 Adding to Optimum service. 5 Troubleshooting Optimum service. 6 Canceling Optimum service. How many shows can I record at a time on DVR optimum? G. 0000102376 00000 n This could be due to a power surge in your area, in which case you should attempt to reset the power outlet. Says top box function not available same as many of the other comments here. ;221dM8p1Ia=;C07c.7>=430afD MzP endstream endobj 88 0 obj <>]/Pages 79 0 R/Type/Catalog/ViewerPreferences<>>> endobj 89 0 obj <>/Font<>>>/Fields[]>> endobj 90 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/Shading<>/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 91 0 obj <> endobj 92 0 obj [/Separation/Black/DeviceCMYK 106 0 R] endobj 93 0 obj <> endobj 94 0 obj <> endobj 95 0 obj <> endobj 96 0 obj <>stream RBFunk Pause live TV stopped working Recently, I lost the ability to Pause, Rewind, and Fast Forward live TV. Can you advise if there has been any troubleshooting done on your end, and what's been done if so? Finally, you can purchase standalone DVRs from many major electronics stores. We also use third-party cookies that help us analyze and understand how you use this website. But opting out of some of these cookies may affect your browsing experience. I have unplugged the Altice 1 box and that didn't help. So irritating. An official employee, such as myself or whoever is first available, will respond. Click to reveal Have you completed a cable box reset to any of the TV's, has there been any changes? The cookies is used to store the user consent for the cookies in the category "Necessary". Besides, support will NEVER fix the problem. These DVRs typically come with a basic remote, their own hard drive, and a variety of other features. Your IP: Additionally, there are now some HDTVs that have built-in DVR technology, allowing users to record content to a connected external hard drive. 87 30 Your PVR should be buffering the "live" feed, which should allow you to "rewind". + Visit optimum.net, sign in with your Optimum ID and password, and select DVR next to TV in the top navigation bar. Pro tip: Check out our Optimum TV and Optimum internet reviews to learn more about each Optimum service. hb```f``r``a`8 @1V 7a~iS1HE5#K,^;eYY1|&HH'=B")6t7+"\,U@Jbw$9RQ dd0J `-"` J x7a`lYXv\L'L>Lc*5Zf s) Ob+E{ `F The cost of DVR service with Optimum depends on your specific TV package. 2 years ago. Once youve made your selections and confirmed that all the details are correct, recording will begin automatically. Visit Optimums support page to find tutorials thatll answer common internet, TV, phone, and account questions. However, the vast majority of the country still gets their television through a cable box. Press the "pause" button your remote, to show how much of the feed is buffered. Remote control sticking on fast forward and rewind when watching live tv Go to solution Hi, when I am watching live tv, if I try to rewind to a few minutes to rewatch something, my remote keeps rewinding until it gets to when I started to watch the programme. To be able to do this, Xfinity would need to store the paused data in the cloud. 0000010754 00000 n 0000008965 00000 n The recordings are saved on a hard drive, so you can access them any time you want. For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. Actually you should be able to fast forward a live feed. In the 'To' line, type "Xfinity Support" there. The specifics of the Optimum DVR service and associated costs will vary depending on your location and the specific package you have. For this purpose, you need to reset the DVR by locating the reset button of your DVR. The form covers account transfer scenarios like changing your account name after a marriage or transferring account ownership if the old account holder passed away. This package is perfect for those who do not need a lot of internet speed or have basic phone and TV needs. o8Iq6;5S1A_hV1HvUqRfJTF/ZA O"$RfQ2X This is only on live TV. Actually you should be able to fast forward a live feed. Most cable companies offer their own branded DVR, but there are also several third-party options available. These devices will typically allow you to record more hours of content than the models offered by the cable companies, and they often have additional features like online streaming and access to third-party apps. . Some packages come with access to DVR service while others do not. ET. This cookie is set by GDPR Cookie Consent plugin. Make sure all the connections are secure and tight, and if applicable, check for any kinks or bends in the coaxial cable. Option 1 Unplug your cable box from either the wall outlet or the box itself. Optimum customer service is available from I've yet to find a way to make the solution permanent. You have up to 300 hours of Standard Definition (SD) or up to 75 hours of High Definition (HD) in storage space. Manage your DVR on the go Manage your recordings anytime, from anywhere using optimum.net or the Optimum App. @3vny/_770bmTDu6h]k4rfRz`-z86Zr2eX_u\o0iXQU+Mn!3@~jFdX\B f*4K Cb8P_YpB_LL3aPh=nznk9|p62K+`+"DGWU5#2;>~zS].8%;I/h)#u_E!l~3h/LWB7Y. In this case, you should call your cable provider and inquire about a replacement cable box. Who is the owner of Cablevision Optimum West? Are you still having issues with the DVR rewind and fast-forward functions? So the programming to do this is available if DIRECTV chose to do so. The cookie is used to store the user consent for the cookies in the category "Other. I reset the box daily, but the problem returns, normally within 24 hours. These cookies will be stored in your browser only with your consent. Once these documents have been signed, Optimum will arrange for a technician to come to your home and install the necessary hardware. There is no buffer. Pluto TV is available on all major hardware platforms, including Roku, Amazon Fire TV, Android TV, Apple TV, PlayStation, Xfinity, and Chromecast. The quickest and easiest way is to log into your Optimum account and select the Pause option. WebRewinding from live tv not working Let's say we are watching a car chase on live tv and I am in the kitchen. Wifi/Router: eero Pro x3 (house has full coverage, no dead spots), STBs: Samsung SMT-C5320 x7 (Four of them are now dead and no longer power on), Coax: run all throughout the house for the 7 STBs, Television service with Optimum/Altice on the 7 televisions. If your DVR cuts off the end of a program, this is due to a delay in processing the signal through the cable system. I did a reset 20 minutes later, and nothing changed. ET from Monday to Friday, and its weekend hours are 8:00 a.m. to 6:00 p.m. Check out our Optimum customer service, TV port, and slow internet guides to figure out your next troubleshooting steps. You can email the site owner to let them know you were blocked. You can't fast forward live tv unless you have previously paused it or have rewound it. It worked fine yesterday but not today. Click the direct message icon I'm running into the same problems. You can pause Live TV, Rewind and Record Live TV and also do series recording via your Many streaming media players, such as Amazon Fire TVs and Apple TVs, allow users to connect an external hard drive and record television shows, movies, and other content without the need for a subscription service. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Saturday's new independent sprint day was an interesting event - on and off track - and saw Sergio Perez claim another street track victory to close the gap on Max Reddit and its partners use cookies and similar technologies to provide you with a better experience. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Finally, you can always just unplug any Optimum equipment in your home to immediately pause services without having to contact Optimum. WebX1 now features a simplified interface and quicker navigation to continue watching live TV, episodes or playlist content. Finally, if none of the above steps fix the issue, you should contact your cable provider. Record a program that youre watching If you like what youre watching, its easy to start recording it. Google is king of the cloud and their big selling point is their awesome DVR service. I dont understand what happened I was able to pause, fast, forward rewind. Some of these boxes are advertised as lifetime or commitment-free, although they may require an upfront charge or be bundled with other services. 0000015888 00000 n Make sure you are signed in with your Xfinity credentials. Press the same button, to switch to "fast reverse". The functions work fine on recorded shows. For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. 0000003572 00000 n Try swapping out the HDMI cable for a new one to make sure that it isnt damaged. The users must press and hold the reset button for ten to twenty seconds and the DVR will be reset. After that, you will need to re-enter any programming information (such as parent control settings, additional equipment like a DVD player or VCR, or channel favorites) that was stored in the device before doing the hard reset in order for your cable box to function properly. This can be helpful if you are experiencing issues accessing channels, slow response time when navigating menus, missing saved programming information, or other issues. All rights reserved. These cookies ensure basic functionalities and security features of the website, anonymously. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What is the formula for calculating solute potential? Resetting the DVR will fix the majority of issues and an unresponsive DVR is one of the issues that a reset can fix. 0000000896 00000 n A DVR (Digital Video Recorder) is a device that will record content that you get with cable TV. However, you may visit "Cookie Settings" to provide a controlled consent. The error message DVR Service Unavailable may appear for a number of reasons: Power was unplugged to either the Expander (external hard drive) or the Digital Box while a recording was in progress. Lastly, check to see if your area or building is experiencing a power outage. 200 Jericho Quadrangle If youre heading out of town for a while, call Optimum customer service at +1-866-218-3259 or chat with an Optimum by scrolling to the bottom of the page and clicking Message us. Just ask the agent to freeze your service for up to six months. ]+4 K Am I missing some other hardware that they're not advertising? 0000151103 00000 n Some cable companies charge you a monthly fee to rent a DVR and require you to pay a monthly service fee to use it. Unplug your cable box from either the wall outlet or the box itself. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Seems like a flaw in the system as it affects many many customers. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Web Pause a live program, rewind and play a portion of it back again and fast-forward to catch up to live TV. We are happy to help with the pausing/rewinding issue that you're experiencing. #GetCloserGoFarther with award-winning Internet from Optimum. Some cable and satellite providers offer set-top boxes with DVR functionality that also dont require subscriptions, as long as you are a customer of the provider. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Which is the best DVR service on the market? Spontaneously. WebGo with Google's tv offering or literally anything else. Scan this QR code to download the app now. Seven Altice Mini boxes, but they require an AlticeOne modem/router/STB. Aggravating. 0000002964 00000 n It is the X1 Xfinity box that is being referred to. Enter your zip code below to find internet and TV providers in your area. It sounds like the only solution is to drive 30 miles and exchange it at the nearest Xfinity store. 0000000016 00000 n I need help before I decide to cancel my service. Search for Xfinity Support, if needed. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). jP.>G>MY$IYYZuX=NMMmV0"*L0b H:ptss,rqItMj#u^pvF=R]6LQZ]W8|FWjJ)v@XLrmP0'*/jERfJ03#1aXWIR4hA^+5?oQJk Enter your zip code below to see if Optimum services your new address. Does it? 99 per month for the first 12 months of service. However, some platforms may not have this capability and you may not be able to view the replay. 2010-2023 CableTV. I believe the buffer was 2 hours however using the Samsung built in timeshift it appears that I have to manually activate it in order to have this facility? I'm tech savvy as shit. @user_0ed6e9 I don't believe it has anything to do with the Xbox gaming box. The cookie is used to store the user consent for the cookies in the category "Performance". Privacy Policy. Hey there @user_8f5309, thanks for reaching out! So, on top of your monthly Xfinity package bill, you could be looking at at least a $17.50 bill for the X1 experience. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, Having issues with my tv not rewinding, fast forwarding or pausing., I've tried everything available to me by Xfinity but nothing has worked., I need help before I decide to cancel my service. Then choose which Alexa devices you want to control your TV and tap Link Devices. Begin typing your search term above and press enter to search. If that still doesnt work, try plugging in another cable box and seeing if it works. Rewinding requires the Cloud DVR option added to your plan, and watching a recording (not live TV). Watch TV on your own schedule: record, rewind and rewatch your favorites! Your future is only a connection away. 0000102622 00000 n Instead, type "Xfinity Support" there, - As you are typing a drop-down list appears. 0000101909 00000 n I've tried everything available to me by Xfinity but nothing has worked. WebA really cheap option is to recycle an old laptop hard drive and buy a HDD caddy for 3. Thanks in advance. Oftentimes, performing a System Refresh on your X1 box can fix most issues you may experience not unlike yours. We're looking forward to helping make this right. This website uses cookies to improve your experience while you navigate through the website. I just switched to Comcast and love the service in general but this daily reset is going to shorten our relationship. To cancel Optimum service, call Optimums local customer service line for your region. Optimum gives you the ability to record up to 15 programs at once, even while youre watching something else. I have If the power is out, then the cable box is not receiving any power and could not be connected to the network. @Mike1234-- There is no Rewind orFF working. The Xfinity Stream app and stream website do not have the option to pause live TV. Weve done the research and heres what youll need to update, pause, or drop your Optimum service. Optimum also offers VOD (Video on Demand) and network apps such as WatchESPN and other apps that offer access to the latest shows and movies. Pressing this Reset button can help to solve a variety of issues with your cable. You can record TV shows, movies and other programming that is broadcast by your cable provider. sKYI\=N 2T#j`LK^@.p\67#>$tDdj-I%I1?^kE0rMA5hbQP&Qt.-KTlK/:dmfF3(m';{y^8>ArFe""a:$C(a8 Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. We will be asked to do a refresh, it might work for awhile, then the issue will return. | Jun 8, 2021. hb```b``:Abl,'x;5:H100madtAwlLa.aI20E),"'&n_&`ifjH1M~w; P bG!@69";HcJ:X}x|H1'Y ]A j:ck_.0 2 The service is available with Optimums digital television packages, and customers can choose from the standard Optimum DVR system or upgrade to an Enhanced DVR that offers additional features such as recording four shows at once, programming activities, and more. To find out exactly what DVR service is available to you and the associated pricing, the best approach is to contact Optimum directly for the most up-to-date and accurate information. Analytical cookies are used to understand how visitors interact with the website. The action you just performed triggered the security solution. Standard Live Cable TV channels: CNN, Discovery, Lifetime, etc. The homeowners just want to watch TV that isn't complicated. If there is not a replay option, then the only way to re-watch the stream is to watch a recorded version of the stream, which the streamer or platform may have saved. A hard reset on your cable box is a procedure that will clear all data stored in its memory and restore the device to its factory settings. First, you will need to contact Optimum customer service and explain that you would like to downgrade your package. Every Samsung STB out of the house (because they keep failing). If they have, replace the batteries with new ones. 97 0 obj <> endobj Click the "New message" (pencil and paper) icon, 3. How do I choose between my boyfriend and my best friend? When watching live TV, for instance, Global Morning News, I cannot rewind or fast forward. Necessary cookies are absolutely essential for the website to function properly. You have reached out to a team of experts who are ready to do what we can to have this resolved. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Hi there, @user_0ed6e9, thank you for commenting and sharing your experience on our Xfinity Forums. Do you have that? Each press should light-up the "cable"lamp, if the batteries are OK. Yeah, live means it's happening right now, so aside from pausing while you microwave some popcorn, or chips and cheese for your nachos, mdks comment pretty much covers it. Your Digital Box does not have an Expander connected and/or your Digital Box does not have an internal hard drive. The only way I can stop it is if I press the pause or change the channel. However, it is important to note that your service agreement may require that you pay a fee for the downgraded package and associated installation costs. How do I reset my optimum DVR? Why does such a thing exist? Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. 0000002263 00000 n Otherwise, you can watch it on demand when it finishes. It's so irritating. If you have an Optimum digital cable box, you can use your Pause button to pause Live TV. endstream endobj 98 0 obj <> endobj 99 0 obj <> endobj 100 0 obj <>stream z@s@vop 7 @fEd\\ 2GH ,!^w!VmgIE";khe>^%it'ya%n4W#;ol^d2NbLmV^yVX2n7gmU]T,|$%uK/@hy.wz_[h8?mQy8T*-| tis,W4`JM-;)RXH4& QXJAnJmq&^-a2~}{/ E]KIrcihn\Vz4P(rv\O ?Y;rx^'/eD l[voJ|&&I~_#jz}UPwxW,b8"O"zpr% ( A B, @pqy L}. If you want a response from the company it is best to contact Customer Support. I just changed over from Telus and I was able to turn the news on in the last few minutes and rewind it to the start, but no FF is allowed with that feature, I guess it's so you have to watch the commercials. By signing up, you agree to our Terms of Use and Privacy Policy. I'm having the same problem. Plus, live sports (if that ever happens again) still relies heavily on broadcast television, and requires some form of recording for delayed/on-demand viewing. To view your recordings, simply go to the My TV menu and select Recorded TV. To start using Timeshift on your current TV, you simply press {Play} (which looks like a triangle) on the TV remote control, and the option will automatically activate If you want to stop playback, press the {Pause} button (which looks like two vertical lines) To speed up or delay playback you need to use the {Arrow} to one side and the other The cost of the service varies depending on your plan and modem. We'd hat e to see you go. Make sure to mention the package you want to switch to, so they can confirm that is the one you want. We are so glad to hear from you and want to assist in any way that we can to get this addressed and resolved for you. With Optimum FlexAbility, youre in control to choose the DVR that works for you. 0000011574 00000 n Yes, Optimum does offer a discount to seniors. It happens on all channels. Yes, there are DVRs that dont require a subscription. We appreciate you taking the time to reach out to our team regarding the feature to pause/rewind/fast forward. I have checked the batteries in my remote and they are okay. hWioFKIeF@K+ M$#ow):m~Xr7V1c 2DKItid"J\GawK4WEUg+8b0vu 3l189&^]=dy6cn1 ,6J?>,8o=68 {pEGnfT2m98R43jLM5SbR{UQ;I5K[2Sc~XKf$]m|bFSVOFZ d-=zG4zOt>4NiDc%:)>SATRE3jiNtEtC_~B-b^li\]LMY6 ).1]Wq*}UsAla8Rf55@wf6j^>;X K`Gp9 I did a reset but that didnt work. Is this the first time that you've run into this issue? Seven Apple TVs with the AliceOne app. On the side of the box, there will usually be a label indicating a Reset button. 0000014111 00000 n If the connections appear to be good, then check to see if the cable box is receiving power. 0000014964 00000 n When you need to pause live TV, press PAUSE and the program will stay paused for up to 15 minutes. Press PLAY when you want your program to resume. Rewind a live program Press REWIND to move up to four times faster than normal. The arrows on the status bar show what speed youre rewinding at. Press PLAY to resume watching at normal speed. 0 I'm having the problem on more than one TV. If you select Record Series, you can select a series to record and then the storage device, and your Set-top Box will record all future episodes. Another button -- the "<<" -- should switch the video to "slow reverse". These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. 1. I've tried %PDF-1.5 % If the batteries check out, make sure that nothing is blocking the direct line of sight between the remote and the cable box. It also has apps for Android and iPhones, dedicated apps for Mac and Windows, and you can watch on select smart TVs from Amazon Fire TV, Hisense, Roku, Samsung and Vizio. A Digital Video Recorder, or DVR, is a simple way to watch your favorite shows. I am able to jump back but when trying to rewind it just sits there. This website is using a security service to protect itself from online attacks. Generally speaking, if the live stream is hosted using a popular platform such as YouTube, Facebook, or Twitch, then it is possible to watch a replay of the live stream once the stream has completed. This cookie is set by GDPR Cookie Consent plugin. Canceling Optimum service. These cookies track visitors across websites and collect information to provide customized ads. Press Enter to send it. They do have 'my5' (at least on my x90J), but the others are planned for this year, according to Sony. Make sure the power cord is securely plugged into the back of your cable box and the outlet, and that the HDMI cable is connected to the HDMI port on both your TV and your cable box. Spectrum TV app: Download and get started - Spectrum Support Spectrum TV app on Apple TV - Spectrum Support Cloud DVR (cDVR) and Cloud DVR Plus FAQs - Spectrum Support FAQs Q5: Can I rewind live TV or Thanks! Could you first initiate a chat and start with your full name and address? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Then, press FF, to see if those 30 seconds have been "buffered", and if the playback from the buffer is at a "fast-forward" speed. This is just too much for something easy. pPb$bD;1Tl[\Xl* C6D`0x1Fgl4 SQel Did you know that #. Suddenly I hear gasps and so I run back to pause live tv and rewind it to just maybe 10 seconds prior to see what happened.

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