okta authentication of a user via rich client failure

You can also limit your search to failed legacy authentication events using the following System Log query:eventType eq "user.session.start" and outcome.result eq "FAILURE" and debugContext.debugData.requestUri eq "/app/office365/{office365 App ID}/sso/wsfed/active". You are redirected to the Microsoft account log inpage. Your client application needs to have its client ID and secret stored in a secure manner. Happy hunting! If these credentials are no longer valid, the authentication of a user via Rich Client failures will appear since authentication with the IDP was not successful. , specifically, checking credentials stolen from third parties against accounts with basic authentication enabled. forum. Select the Enable API integrationcheck box. As the leading independent provider of enterprise identity, Okta integrates with more than 5500+ applications out-of-the-box. Different flows and features use diverse endpoints and, consequently, result in different behaviors based on different policies. C. Modern authentication protocols like Exchange ActiveSync, EWS and MAPI can also be used with basic authentication. Here's everything you need to succeed with Okta. Here are a few Microsoft services or features available to use in Azure AD once a device is properly hybrid joined. Select one of the following: Configures the resulting app permissions if all the previous conditions are met: Configures the authentication that is required to access the app: Configures the possession factor characteristics: Configures how often a user is required to re-authenticate: Use the following configuration as a guide for rule 1: Use the following configuration as a guide for rule 2: Use the following configuration as a guide for rule 3. Modern Authentication Supported Protocols This rule applies to users that did not match Rule 1 or Rule 2. Doing so for every Office 365 login may not always be possible because of the following limitations: A. If you already know why these authentication methods are risky, skip straight on to the queries and containment strategies. Export event data(opens new window)as a batch job from your organization to another system for reporting or analysis. You can reorder added rules by clicking and dragging the vertical dotted "handle" that appears under a rule's number. When you configure Okta FastPass, make sure you remove the default global password requirement from your Global Session Policy. . Click Add Rule . Consider using Okta's native SDKs instead. A hybrid domain join requires a federation identity. The okta auth method allows authentication using Okta and user/password credentials. Not in any of the following zones: Only devices outside of the specified zones can access the app. This article is the first of a three-part series. The policy configuration consists of the following: People: In this section, select all the users/groups that have access to this application. Since WINLOGON uses legacy (basic) authentication, login will be blocked by Oktas default Office 365 sign-in policy. Once Office 365 is federated to Okta, administrators should check Oktas System Logs to ensure all legacy authentication requests were accounted for. Client: In this section, choose Exchange ActiveSync client and all user platforms. Rule 2 allows access to the application if the device is registered, not manage, and the user successfully provides a password and any other authentication factor except phone or email. Thousands of customers, including 20th Century Fox, Adobe, Dish Networks, Experian, Flex, LinkedIn, and News Corp, trust Okta to help them work faster, boost revenue and stay secure. Use Okta's UI to add or remove users, modify profile and authorization attributes, and quickly troubleshoot user sign-in issues. Note that the minimum privileges required on Office 365 and the Okta platform to implement these changes are listed in Table 2: Before proceeding further, we should mention that the configuration changes listed in this document will enforce the following behaviors: A. See Hybrid Azure AD joined devices for more information. If users want to access the application without entering a password, they must enable biometric authentication in Okta Verify. Not all access protocols used by Office 365 mail clients support Modern Authentication. These policies are required to ensure coverage when users are not protected by the Office 365 Authentication Policies. Note that basic authentication is disabled: 6. You can also limit your search to failed legacy authentication events using the following System Log query: eventType eq "user.session.start" and outcome.result eq "FAILURE" and debugContext.debugData.requestUri eq "/app/office365/, Export the search results from the System Log to a CSV file for further analysis by selecting, When troubleshooting a relatively small number of events, Oktas System Log may suffice. an Azure AD instance is bundled with Office 365 license. Rules are numbered. Whether its Windows 10, Azure Cloud, or Office 365, some aspect of Microsoft is a critical part of your IT stack. Failure: Multiple users found in Okta. Androids native mail client does not support modern authentication. If the number of choices is overwhelming, we recommend exporting the search to a CSV or continuing the search in a SIEM. By adopting a hybrid state Okta can help you not only move to the cloud for all your identity needs, but also take advantage of all the new functionalities that Microsoft is rolling out in AAD. To connect to Office 365 exchange, open Exchange Online PowerShell Module and enter the following command (Replace [emailprotected] with the administrator credentials in Exchange): 2. Most of these applications are accessible from the Internet and regularly targeted by adversaries. Creates policies that provide if/then logic on refresh tokens as well as O365 application actions. Although sent with SSL, the header or custom header authentication didn't meet more stringent security requirements for various clients and industries. The user can still log in, but the device is considered "untrusted". For example, when a user authenticates to a Windows 10 machine registered to AAD, the machine is logged in via an/username13 endpoint; when authenticating Outlook on a mobile device the same user would be logged in using Active Sync endpoints. at System.Net.Security.SslState.StartReadFrame (Byte[] buffer . For this reason, many choose to manage on-premise devices using Microsoft Group Policy Objects (GPO), while also opting for AAD domain join to take advantage of productivity boosting Azure apps and cloud resources like Conditional Access, Windows Hello for Business, and Windows Autopilot. Configures the clients that can access the app. Every app in your org already has a default authentication policy. Connecting both providers creates a secure agreement between the two entities for authentication. : Administrators may not understand the full breadth of older Microsoft clients and third party apps still connecting via basic authentication until basic authentication is disabled or they explicitly search for it. This document does not modify or otherwise change Oktas assurances to its customers regarding the security practices Okta employs to secure its Okta, as set forth in Oktas Security & Privacy Documentation, which is online at https://www.okta.com/trustandcompliance/. If the value of OAuth2ClientProfileEnabled is true, then modern auth is enabled for the domain. Once the above policies in place, the final configuration should look similar to as shown in Figure 14: To reduce the number of times a user is required to sign-in to Office 365 application, Azure AD issues two types of tokens i.e. Embed the Okta Sign-In Widget into your own code base to host the authentication client on your servers. To configure passwordless authentication using Okta Verify, see Configure Okta FastPass. In this case the user is already logged in but in order to be 21 CFR Part 11 . In setting conditions, keep in mind that some conditions are primarily useful for auditing and filtering events and shouldn't be treated as the basis for defining your security posture. In Okta, Go to Applications > Office 365 > Provisioning > Integration. If the credentials are accurate, Okta responds with an access token. Figure 1 below shows the Office 365 access matrix based on access protocols and authentication methods listed in Table 1: In most corporate environments nowadays, it is imperative to enforce multi-factor authentication to protect email access. Select an Application type of Single-Page Application, then click Next . endpoint and it will populate a new search, as described in (2) above, only now with the Office 365 App ID inserted into the query. Clients that rely on legacy authentication protocols (including, not limited to, legacy Outlook and Skype clients and a few native clients) will be prevented from accessing Office 365. Oktas commitment is to always support the best tools, regardless of which vendor or stack they come from. If the number of choices is overwhelming, we recommend exporting the search to a CSV or continuing the search in a SIEM. Optionally, use the following PowerShell snippets to assign the authentication policy or clear tokens for multiple users (For more examples, visit Microsoft's documentation): Example 1: Block users with title containing Engineering, $List = Get-Content "C:\temp\list.txt" $List | foreach {Set-User -Identity $_ -AuthenticationPolicy "Block Basic Authentication"} $List | foreach {Set-User -Identity $_ -STSRefreshTokensValidFrom $([System.DateTime]::UtcNow)}. Deny access when clients use Basic Authentication and. If a machine is connected to the local domain as well as AAD, Autopilot can also be used to perform a hybrid domain join. Microsofts OAuth2-compliant Graph API is subject to licensing restrictions. ** Even after revoking a 'refresh-token', the user might still be able to access Office 365 as long as access token is valid. At least one of the following groups: Only users that are part of specific groups can access the app. 2023 Okta, Inc. All Rights Reserved. Additional email clients and platforms that were not tested as part of this research may require further evaluation. Click Next. Using a scheduled task in Windows from the GPO an AAD join is retried. In any network zone defined in Okta: Only devices in a network zone defined in Okta can access the app. This guide explains how to implement a Client Credentials flow for your app with Okta. For running Exchange Powershell commands in your windows machine (or server), install the Windows Management Framework 5.1. Azure AD is Microsofts cloud user store that powers Office 365 and other associated Microsoft cloud services. Connect and protect your employees, contractors, and business partners with Identity-powered security. Pass-through authentication removes the need to synchronize the password hash to a cloud Azure AD by using intermediate systems called pass-through authentication agents that act as liaison between on-premises AD and Azure AD. The search can now be refined by: Place the mouse cursor in Enter Field Value and System Log will list all the available results from events in the System Log. Select one of the following: Configures the network zone required to access the app. By default, the Access Token is valid for a period of 1 hour (configurable to a minimum of 10 minutes). As we straddle between on-prem and cloud, now more than ever, enterprises need choice. Access problems aren't limited to rich client applications on the client computer. : If an Exchange Online tenant was activated before August 2017, it was configured to use basic authentication by default. If not, use the following command to enable it: Note that, because Office 365 does not provide an option to disable Basic Authentication, enabling Modern Authentication alone is insufficient to enforce MFA for Office 365. At a high-level, this flow has the following steps: Your client application (app) makes an authorization request to your Okta authorization server using its client credentials. OAuth 2.0 and OpenID Connect decision flowchart. Managing the users that access your application. Typically, you create an Okta org and an app integration to represent your app inside Okta, inside which you configure your policies. If this value is true, secure hardware is used. Open a new PowerShell window as administrator and Install Azure AD PowerShell Module: 2. OAuth 2.0 authentication for inline hooks. However, Office 365 uses several authentication methods and access protocols, including options that do not support MFA in their authentication flow. Okta provides the flexibility to use custom user agent strings to bypass block policies for specific devices such as Windows 10 (Windows-AzureAD-Authentication-Provider/1.0). Set an appropriate date range and enter the following query into the search field: debugContext.debugData.requestUri eq "/app/office365/{office365 App ID}/sso/wsfed/active. For example, Okta Verify, WebAuthn, phone, email, password, or security question. Okta provides authentication solutions that integrate seamlessly into your apps across a wide variety of platforms, whether you are developing an app for your employees or customers, building a portal for your partners, or creating another solution that requires a sign-in flow. Basic Authentication, in the Office 365 suite, is a legacy authentication mechanism that relies solely on username and password. Be sure to review any changes with your security team prior to making them. Its always whats best for our customers individual users and the enterprise as a whole. Upon failure, the device will update its userCertificate attribute with a certificate from AAD. Our second entry calculates the risks associated with using Microsoft legacy authentication. I can see the Okta Login page and have successfully received the duo push after entering my credentials . Using Okta to pass MFA claims means that Okta MFA can be used for authorization eliminating the confusion of a second MFA experience. This will effectively restrict access based on basic authentication over any access protocol (MAPI, EWS, ActiveSync, POP and IMAP). An app that you want to implement OAuth 2.0 authorization with Okta, Specify the app integration name, then click. Figure 2 shows the Office 365 access matrix once configurations are implemented: Note that, if there is a legitimate business use case for allowing traffic over legacy authentication protocols that rely on Basic Authentication, Office 365 client access policy provides an option to add a user/group exception. Fast forward to a more modern space and a lot has changed: BYOD is prevalent, your apps are in the cloud, your infrastructure is partially there, and device management is conducted using Azure AD and Microsoft Intune. See Languages & SDKs overview for a list of Okta SDKs that you can download to start using with your app. Configure strong authentication policies to secure each of your apps. If you see a malformed username in the logs, like the user sent "bob" but the log shows a "" this indicates that the server is using MSCHAPv2 to encode the username. See Validate access token. Office 365 email access is governed by two attributes: an authentication method and an access protocol. In the Rule name field, enter a name for the rule. Choose your app type and get started with signing users in. AD creates a logical security domain of users, groups, and devices. Oktas Autopilot enrollment policy takes Autopilot traffic (by endpoint) out of the legacy authentication category, which would normally be blocked by the default Office 365 sign-in policy. Basic Authentication. Connect and protect your employees, contractors, and business partners with Identity-powered security. Create an authentication policy that supports Okta FastPass. Note that this policy blocks access to legacy protocols at the pre-authentication level, meaning logins coming through legacy endpoints will not be evaluated at all. Gartner names Okta a leader in Access Management. In 2019, Microsoft announced the deprecation of basic authentication for Microsoft 365 (formerly Office 365), which if all had gone according to plan, would be disabled on all tenants by now. The custom report will now be permanently listed at the top-right of, Common user agents in legacy authentication logs, Here are some common user agent strings from Legacy Authentication events (those with. This is an optional step to ensure legacy authentication protocols like, POP, and IMAP, which only support Basic Authentication, are disabled on Exchange. These clients will work as expected after implementing the changes covered in this document. Any (default): The risk score can be low, medium, or high. If you select the option Okta Verify user interaction in this rule, users who choose Okta Verify as the authentication factor are prompted to provide user verification (biometrics). In an Office 365/Okta-federated environment you have to authenticate against Okta prior to being granted access to O365, as well as to other Azure AD resources. Okta log fields and events. Mapping identities between an identity provider (IDP) and service provider (SP) is known as federation. Authentication policies define and enforce access requirements for apps. Here's what our awesome customers say. Given the availability of hundreds of millions of stolen credentials, account checker tools that are point and shoot and proxies that attempt to anonymise the source of requests, credential stuffing has developed into an industry-wide problem. Every sign-in attempt: The user must authenticate each time they sign in. So, lets first understand the building blocks of the hybrid architecture. Table 5 lists versions of Microsoft Outlook and the operating system native mail clients, that were tested by the Okta Information Security team for Modern Authentication support. The Okta Events API provides read access to your organization's system log. Any user (default): Allows any user to access the app. The order of the steps is important because the final step involves invalidating the current Office 365 tokens issued to users, which should be done after the Office 365 client access policies are set in Okta. Innovate without compromise with Customer Identity Cloud. All rights reserved. See. Easily add a second factor and enforce strong passwords to protect your users against account takeovers. Basic Authentication Select. In addition, you need a GPO applied to the machine that forces the auto enrollment info into Azure AD. B. domainA.com is federated with Okta, so the username and password are sent to Okta from the basic authentication endpoint (/active). and disable legacy authentication to Exchange Online using PowerShell before federating Office 365 access to Okta (at either the. Before you can implement authorization, you need to register your app in Okta by creating an app integration from the Admin Console. B. It has proven ineffective and is not recommended for the modern IT environments especially when authentication flows are exposed to the internet as is the case for Office 365. There are many different methods that you could choose to authenticate users ranging from a simple challenge based on something they know like a password, to something more sophisticated involving a device they own (like an SMS or call) or a personal attribute (like biometrics). 1. Configure a global session policy and authentication policies, Okta deployment models redirect vs. embedded. Note: If the value that is returned is broken into more than one line, return to your text editor and make sure that the entire results are on a single line with no text wrapping. Protocols like POP and IMAP, which do not support modern authentication methods are referred to as legacy authentication protocols. Base64-encode the client ID and secret (as shown later) and then pass through Basic Authentication (opens new window) in the request to your custom authorization server's /token endpoint: Note: The client ID and secret aren't included in the POST body, but rather are placed in the HTTP Authorization header following the rules of HTTP Basic Auth (opens new window). You need to register your app so that Okta can accept the authorization request. Instruct users to configure Outlook, Gmail or other mobile apps that support modern authentication. Its now reality that hybrid IT, particularly hybrid domain join scenarios, is the rule rather than the exception. Protect against account takeover. Its rare that an organization can simply abandon its entire on-prem AD infrastructure and become cloud-centric overnight. B. Not managed (default): Managed and not managed devices can access the app. User may have an Okta session, but you won't be able to kill it, unless you use management API. With Oktas ability to pass MFA claims to Azure AD, you can use both policies without having to force users to enroll in multiple factors across different identity stores. See Add a global session policy rule for more information about this setting. Understanding the Okta Office 365 sign-in policy in federated environments is critical to understanding the integration between Okta and Azure AD. Use Oktas System Log to find legacy authentication events. Outlook 2010 and below on Windows do not support Modern Authentication. Important:The System Log APIwill eventually replace the Events API and contains much more structured data. D. Office 365 Administrators will need the Modern Authentication supported PowerShell module to connect to online Exchange. The goal of creating a block policy is to deny access to clients that rely on legacy authentication protocols which only support Basic Authentication irrespective of location and device platform. Its a mode of authentication that doesn't support OAuth2, so administrators cant protect that access with multi factor authentication or client access policies. In a federated scenario, users are redirected to. Okta's API Access Management product a requirement to use Custom Authorization Servers is an optional add-on in production environments. Please enable it to improve your browsing experience. You will need to replace Pop in the commands with Imap and ActiveSync to disable those protocols as well. Basic Authentication are methods to authenticate to Office 365 using only a username and password. On its next sync interval (may vary default interval is one hour), AAD Connect sends the computer. Optimized Digital Experiences. Okta inline hook calls to third-party external web services previously provided only header-based authentication for security. Enter specific zones in the field that appears. The error response tells you that browser clients must use PKCE, and as PKCE is only possible in an authorization code flow, this implicitly means that Okta allows only authorization code flow from a browser client. To confirm the connection is completed, enter the command: You should see a list of users from your Office 365 tenant: 5. One of the following user types: Only specific user types can access the app. Office 365 application level policies are unique. In any of the following zones: Only devices within the specified zones can access the app. But they wont be the last. The default time is 2 Hours. Select API Services as the Sign-in method. Basic Authentication are methods to authenticate to Office 365 using only a username and password. The email provides information about the timestamp, location, and device information, such as IP Address and user agent (OS version/browser). If a domain is federated with Okta, traffic is redirected to Okta. 'content-type: application/x-www-form-urlencoded', 'grant_type=client_credentials&scope=customScope'. While newer email clients will default to using Modern Authentication, that default can be overridden by end-users at client-side. Protocols like, Exchange ActiveSync, EWS, MAPI, and PowerShell, which support both basic and modern authentication methods are classified as modern authentication protocols, in the context of this document. Note: Okta's Developer Edition makes most key developer features available by default for testing purposes. A. Legacy Authentication Protocols (Policy precedents are based on stack order, so policies stacked as such will block all basic authentication, allowing only modern authentication to get through.). Check the Okta syslog to see why the connection was rejected. All rights reserved. Enforce MFA on new sign-on/session for clients using Modern Authentication. Once the user has a valid refresh token, they will not be prompted for login and will continue to have access until the refresh token expires. In the fields that appear when this option is selected, enter the users to include and exclude. Use the Okta-hosted Sign-in Widget to redirect your users to authenticate, then redirect back to your app. But later it says "Authorisation Error: invalid_client: Client authentication failed.Either the client or the client credentials are . If you cant immediately find your Office365 App ID, here are two handy shortcuts. It is important for organizations to be aware of all the access protocols through which a user may access Office 365 email, as some legacy authentication protocols do not support capabilities like multi-factor authentication. Now that your machines are Hybrid domain joined, lets cover day-to-day usage. This allows Vault to be integrated into environments using Okta. Copyright 2023 Okta. One of the following clients: Only specified clients can access the app. One of the following platforms: Only specified device platforms can access the app. For example, you may want to require all Okta users by default to provide a password to access an app but require Okta users in a designated group to provide both their password and Okta Verify to access the same app. Refresh tokens are valid for a period of 90 days and are used to obtain new sets of access/refresh tokens. The device will show in AAD as joined but not registered. More details on clients that are supported to follow. You can reach us directly at developers@okta.com or ask us on the In Okta you create a strict policy of ALWAYS MFA whereas in Conditional Access the policy will be configured for in and out of network. Having addressed relevant MFA requirements for the Cloud Authentication method, we can focus on how to secure federated authentication to Office 365 with Okta as Identity Provider in the next sections. 2. From the General tab of your app integration, save the generated Client ID and Client secret values to implement your authorization flow.

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okta authentication of a user via rich client failure

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