sct livewire general error 10028
To come race at the track tonight. But their product broke. 2004 F-250. Hey Hodown, call back and tell them to send you a shipping label and they will cover it. I got a call from SCT yesterday afternoon and they downloaded a new firmware rev to the tuner. Do I Need a Custom Tune on my SCT Tuner for an Aftermarket Exhaust? i cant find much infos about the error.. im wondering if somebody has a expierence with that? Sub-Forum to the new engines that debuted in 2011. I disconnected the OBDII cable during tuning with my SCT Tuner and now my vehicle doesn't start. I'll try that maybe tomm. How do I Unlock my Bully Dog Device? 3. I get it when I enter the gauges mode and its like the tuner never picks up my truck. Can I Still use my Tow-Haul Button after using a Bully Dog Tuner? I disconnected the OBDII cable during tuning with my SCT Tuner and now my vehicle doesn't start. PowerStrokeEnginuities. Can I Tune More than one Vehicle with my BDX? Manage Preferences - I've sent an email to SCT support and I'm waiting for their response. The custom tune works great. Updating the device's firmware with SCT's Device Updater can usually solve the problem. Adjusting power levels and/or tuning levels on a Bully Dog Tuner. DCOM was unable to communicate with the computer IP xxx.xxx.x.xxx using any of the configured protocols; requested by PID 488 (C:\Program Files (x86)\Fortinet\FSAE\collectoragent.exe). If you find missing data, select Automatically check for updates. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 11062- Stock File Corrupted As it sits. Hopefully their tech support will be able to help me tomorrow. How Much Does it Cost to Reset a Locked SCT Tuner? Mine was doing that then is **** the bed completely. The quick fix is to search either "DPI" or "Item Size" in your Windows Control Panel and reduce the size down to 100% or lower, until the entire device updater screen is visible. Got my tunes (and the device) from IDP. How Do I Get Custom Tunes for my SCT Tuner/Device? I do that. A '03 Excursion (6.0) and '04 F250. Main reason I got the tuner was for gas mileage increase and I am really missing 16.5 mpg right now. Access it all on the customizable touchscreen. This app is used to view, data log, record & playback your vehicle's PCM data on a laptop computer. Microsoft MVP [Windows Server] Datacenter Management LiveLink Gen II Mine worked great. Till I updated my windows seven to ten. What Should I Do? The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. I am currently trying to locate a win10 driver for the unit. Suggestions, Comments & Questions about the Forum, Send a private message to Northernexposure, Do Not Sell or Share My Personal Information. I can not get it to connect to the truck. Tuner went out again today. Whats the Difference Between the SCT X4 and the Livewire? Guess now I will start with emails and phone calls to STC. And sct is closed for the weekend. Sorry it been a while yes mine was still under warrenty. Go to www.sctflash.com 2. Any updates Div? For a better experience, please enable JavaScript in your browser before proceeding. 2003 Ford Excursion 6.0 139,000 MilesF-650 Dash. The device itself displays build 2 on the info screen. Bully Dog Tuner Not Recognized While Connected to the Computer? Location. i cant find much infos about the error.. im wondering if somebody has a expierence with that? Unlock your vehicles hidden performance with the Livewire TS+ by re-calibrating your vehicles computer for increased horsepower, torque, throttle response, firmer shifts, and even improved fuel mileage. Yep same one mine had. It gives you instructions to turn off the auto connect under settings. When contacting the support team, it is faster if you have the , Running on a Windows PC when you contact us via, 4150 Church Street - Suite 1024 Sanford, Florida 32771 USA, 10028 - Device Failed To Read its Settings, Light Duty Update Agent, Device Updater, and Livelink Downloads. The touchscreen display lets you data log engine functions for playback using SCT's LiveLink software. I know exactly what you meaneveryone says they have excellent customer service but after two emails and a long phone call yesterday and still nothing to show for it leans me against them for sure and I am quite certain that I will never recommend them to anyone at all if you can't get any help from them. Will follow up. How Do I Get Custom Tunes for my SCT Tuner/Device? So I deleted the current version of the SCT Device Updater from my computer. Requires a pcm unlock to work with this device. What should I do from here? What are These Options? So, I decided to take a chance. Before I connect the Livewire to the computer, I click on the SCT Device Updater to check for Software updates. It may not display this or other websites correctly. I've sent email to tech that was helping me last Monday for an update which he had nothing after the week before which was week 1 of my problem so now 3 weeks later with no updAte I decided to ask on here. I HAVE A 2006 F-250 WITH A SCT LIVEWIRE-TS TUNER. But if I need to return it to stock I can't. SCT's Device Updater Software can't find my Livewire. Derive Support Center helps you to find FAQ, how-to guides and step-by-step tutorials. I've been searching here and other places and can not find the answer. Closed the program then disconnected the device. I just talked to them again yesterday - still no fix, and no real ETA. did a remote diag with sct and was told it was missing info in software .tried to load it remotely, but didn't work. I recently installed the LW TS on two of my trucks. I have to return the livewire to them. So I've been waiting to hear back from SCT its been 2 weeks since I have heard from them. good luck man. Before I connect the Livewire to the computer, I click on the SCT Device Updater to check for Software updates. Sanford, Florida 32771. What should I do from here? Holds up to 10 Custom Tunes Contact Us - If this all fails we will need you to contact our support team: When contacting the support team, it is faster if you have the Device Updater and TeamViewer Running on a Windows PC when you contact us viaLive Chator telephone so we can further assist. What is the Difference Between Preload and Custom Tunes on my Tuner? You are using an out of date browser. How do I Install my SCT Device? How do I Return my Vehicle to Stock (X4) How Do I Wire an Analog Input to my SCT Tuner/Device? Please register or login to enable Dark Mode. What are Custom Tunes for my SCT Tuner? How Often Should I Update my Bully Dog Device? Database Error 0 in Advantage III The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans, Aftermarket Products, Reviews & Installation. wouldnt read the vehicle info, wouldnt communicate with any of our vehicles. Microsoft Certified Professional I have to wait till after the holidays to call. Have yet to install and try it though. 45.124.94.136 Please add the "collectoragent.exe " into the firewall "allow access lists". But I don't feel %100 comfortable with the process. How Do I Get Custom Tuning Software for my SCT Tuner? 2.5 hours sitting on hold and I get dumped to a voicemail box 5 minutes before their support hours are closed. Your vehicle requires an unlocked PCM in order to work with our tuning devices. Download the latest Device Updater Software from SCT: You likely need manually install SCT's device drivers. They downloaded the info off of my tuner to give to their engineering guys, but I still have not heard anything back. I searched on Google and only found one other reference to this incorrect file size error, but no solution. 90% of the time, load errors are related to weak batteries. And she wasn't really clear with how they will obtain my stock file from the tuner. I had to send it in. This product is not compatible with your vehicle. How Do I Update my Livewire TS(+)? I love my produ. do? Seems there was a problem with the update download to my tuner, Mine seems to be in proper working order besides it will not read codes still waiting to hear back on that issue. How do I Update my Bully Dog GT Tuner? How Do I Update my SCT BDX? By logging into your account, you agree to our. Please share any and all of your experience that may not always have a great ending. Please register or login to enable Dark Mode. Livewire TS+ devices produced before July 2018 most likely will not be able to work with the latest Ford vehicle coverage additions of 2017 and newer. There's no blocking happening on our firewall. AFTER THE UPDATE, I CANT GET IT TO DO ANYTHING. Check the Device info: scroll down 4 quarters of the way and you will see Vbatt which usually next to it would indicate that there is an ADC error. do? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. How Do I Get Custom Tunes for my Bully Dog Tuner? This can also be triggered by a failed update over WIFI. Device Manual Contact Us - I called back. How to Unlock your X4 My Livewire throws a 110xx Error Code when trying to tune the truck. It says there is a Software update available. And the screen works. And the tuner will display error code #10007. It's gonna be a while though, there's 492 files to download. Tire Size vs Revs/Mile for a Bully Dog/SCT Tuner? I do that. The Livewire TS+ arrives preloaded with dyno-proven performance tune files and holds up to 10 custom tuning files for tune flexibility. Device Updater Register Performance, Tuning, and (LEGAL) Racing Post discussions about increasing performance, capabilities, and racing. How Much Does it Cost to Reset a Locked Bully Dog Tuner? So I bit the bullet and shipped it today. Can I Still use my Tow-Haul Button after Tuning? Privacy Statement - Tap configuration from that screen to scroll thru the list. How Often Should I Update my SCT Tuner/Device? Basically the tuner is throwing errors in every operation to my truck the main error code that I can recall off hand is 10007. Download and install the SCT Device Updater Software . Terms of Service - Do I Need to Pull Fuses on my Truck? Once it downloaded and appeared on my desktop, it prompted me to update the Device Updater. Then I went to the SCT website to download it once again, hoping that maybe something had changed. Everything works like normal now. I was transferred to another worker who explained it a little better. Will post up pics of the screen and error code I get in a few minutes. The action you just performed triggered the security solution. Follow Us . Contact Us - How Do I Get Custom Tunes for my Bully Dog Tuner? Do you support DPF and/or EGR Deletes? 110C3 Selected Custom Tune Is Not Compatible With Vehicle. How To Set and Edit Gauge Inputs for your X4 How Do I Know if my SCT Tuner/Device is VIN Locked or Not? Successfully programmed my 6.0. I loaded a tune into my truck, but it only took a few seconds, and I don't feel a difference. I found that solution on Google once before. Messages. About Us - Device Comm Error (DCE) Heavy Duty Update Agent Download Its at SCT and if they can't fix it, it will be replaced. And another thing to note on this device. I just tuned my truck again. Any one had this problem I have a 2005 F250 6.0. May 5, 2014. they want me to download something first then call them. In talking to IDP the change power levels on the fly feature is not being supported by them for custom tunes. My Vehicle Doesn't Start After Tuning. The lady that helped me wasn't polite, nor respectful. A forum community dedicated to all Ford Diesel owners and enthusiasts. Cookie Policy - It will power on. Not the Livewire. Advantage III I didn't even install the updated driver. Since my truck is at the body shop cause of the Deer Mishap, I returned her to stock before I dropped it off. Can I load a Custom Tune that was not Made for my SCT Tuner/Device? 110D8- Acknowledgement Failed Please fill out the contact form below and we will reply as soon as possible. Whats the Difference Between the SCT X4 and the Livewire? Firmware is still in BETA, but loaded my tune and saved stock file just fine. UGH! Joined. After an hour on hold I got to speak to a tech. Adjusting power levels and/or tuning levels on a Bully Dog Tuner. 1016 Tune Failed When Trying to Return to Stock, 110C5 Non-OEM Stock Calibration Found on a SCT BDX Tuner, 11004 Failed Health Check Reading FW Version, 110A0- ECU Needs to be Unlocked Before you Can Tune it. How do I Load Custom Tunes to my Bully Dog GT Tuner? Will post up pics of the screen and error code I get in a few minutes. Looking back at my records, The last three times I updated were on 5/20/15 to Ver. You can troubleshoot using this tool. However, if the problem persists, SCT will have to "brute force" a firmware update, and you'll need to call them directly at 407-774-2447. Do Not Sell or Share My Personal Information -. My Bully Dog GT Tuner Will Not Turn Off in the Vehicle So my Livewire is now updated. Can I Still use my Tow-Haul Button after using a Bully Dog Tuner? You guys are very patient. It says there is a Software update available. Regards, Dave Patrick . As I wait for SCT's reply, has anyone else run into this "Incorrect File Size" error? Privacy Statement - We sent one back due to is missing some program tables and such. Try putting a value of 1 or greater in the TPMS line and try loading the tune again. (2015+ Dodge Vehicles), 10028 - Device Failed To Read its Settings, Fixing exception errors while running Windows Vista, I Just Loaded a DLX onto my SCT Device and it Gives me an Error Code when I Select that Configuration. Click "Support" tab at the top of the page. What do I? How to Enable High Idle on a 03-07 Dodge Cummins 5.9L with a Bully Dog GT Tuner? my tuner says this is a known issue, but only affects some trucks. SCT Livewire Touchscreen Not Working. This indicates that there is firmware corruption and potentially a hardware failure on your unit. If it looks like your device updater screen is cut off, your likely problem is your computer's DPI or display item size. 2.9.8.94. My Update Failed, What Should I do Next? What are Your Operating Hours? The most common cause of this issue is that there is either a "0" or a "No" set in your TPMS line on the adjustable options menu. How do I Update my Bully Dog Device? I installed the SCT device updater to my computer. My Vehicle Doesn't Start After Tuning. My Security/PATS Light is Flashing After Tuning my Ford Diesel Excursion 7.3L. X4 Quick Install Guide https://support.microsoft.com/en-us/kb/918331. did you tryout any of the built in tunes? >>DCOM was unable to communicate with the computer IP xxx.xxx.x.xxx using any of the configured protocols; requested by PID 488 (C:\Program Files (x86)\Fortinet\FSAE\collectoragent.exe). Differences Between the Bully Dog GT 40410 50-State and the 40417 Platinum GT Tuner. Just got my livewire 5015p in. SCT Device Updater - Window not Fully Displaying Content But, If I remember correctly, I did the last update to the software, and the Livewire, even after I installed Windows 10. I Disconnected my Device During a WiFi update. 806 likes. Returning my Vehicle Back to Stock using the Bully Dog GT Tuner. Can I load a Custom Tune that was not Made for my SCT Tuner/Device? How To Unlock Your BDX (40470/40490) Ended up sending mine in to bench test they sent me a new tuner back. CLICK HERE TO SEE ALL PRODUCTS FOR YOUR VEHICLE, Click Here To See All Products For Your Vehicle. Seems like this has been common with device releases on certain Fords for the last 4-5 years now. This is generally caused by the Livewire having outdated firmware pre-installed. Let it sit for 10 mins. Livewire TS+ features a full color 4" touch screen display with built-in ambient light sensor for automatic brightness adjustment day & night. Connected the Livewire via the USB cord, and checked the device for updates. did a remote diag with sct and was told it was missing info in software .tried to load it remotely, but didn't work. 4150 Church Street - SUITE 1024 Privacy Statement - How do I Unlock my SCT Device? 03 f250 6.0 Sct with innovative tunes 5in exhaust coolant filter blue spring 6in lift 20x14 on 37s He got my LW to finally tune my truck. To look up your device, just enter your device serial number into the serial number field and click "Look Up Device" to get started unlocking your SCT tuner. A power-train control module or PCM is an automotive component, a control unit, used on motor vehicles. Bully Dog GT Tuner quick install guide I did finally manage to get a hold of SCT again. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. 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Often, the SCT driver's included on the disk in the Livewire box are not the latest from SCT. Downloads How to Uninstall a Bully Dog GT Tuner (Return to Stock) It may be firewall settings. if I have time. Just an update. Knowledge Base Home Error Codes Livewire TS+ Error Codes 10028 - Device Failed To Read its Settings 10028 - Device Failed To Read its Settings June 14th, 2022 This indicates that there is firmware corruption and potentially a hardware failure on your unit. I can't see the entire Device Updater Screen. So I did. How Do I Install / Update my GTX? How to Enable High Idle on a 03-07 Dodge Cummins 5.9L with a Bully Dog GT Tuner? If you find it, let us know. My Vehicle Will Not Start After Installing my Bully Dog GT Tuner. I have only installed ID written tunes (strategies provided to ID). Reply Like # 3 12-27-2010, 09:15 PM godsdozer Freshman User Thread Starter Join Date: Dec 2010 Location: East Texas Posts: 27 Likes: 0 Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. SCT Tuner ( Having issues share them here ). In my particular case, it turned out to be a server (DC) that was no longer being used. Where do I Find the Bully Dog Device Updater? The Livewire TS+ arrives Pre-Loaded with Dyno Proven performance tune files & holds up to 10 custom tuning files for Maximum tune flexibility. Got an email from SCT saying they want to do a remote connect. And I have to pay shipping on an $650 item?!? By logging into your account, you agree to our. Device Not Recognized While Connected to the Computer? By logging into your account, you agree to our, So my tuner is giving me a little trouble, hope someone will be able to help me since SCT tech hours are only open while im at work, The following errors occurred with your submission, Lightning, Harley-Davidson F-150, Roush F-150 & Saleen F-150, Conventional (Bumper Pull) Towing; Travel Trailers & Pop-ups, Toy Hauler Towing; Fifth Wheel & Bumper Pull, Flatbed, Car, Boat, Utility, Horse & Misc. Same here, DCOM trying to contact old DC and the old DC doesn't even show up in AD. Apparently the device will only allow you to change some tables on the fly. Looking to get one of these myself, mostly for towing and better around town power and mileage. So you could change pulse width on the fly but timing, boost, rail pressure, etc remains the same. Data Logging The touchscreen display lets you data log engine functions for playback using SCT's LiveLink software. I'm having some issues with the touch screen but I'm out of warranty. Archive - I couldn't remember if I had done any updates after I installed Windows 10. 244. Terms of Service - It is the SCT Device Updater on the computer that I am trying to get it's software updated, and am having the issue with. X3 User Manual This website is using a security service to protect itself from online attacks. How Do I Update my X4? 110D8- Acknowledgement Failed on a Bully Dog BDX Tuner If you are experiencing other issues, or if our solutions did not solve your current problem, don't hesitate to call us directly at, SCT Livewire Tuning Guide and Troubleshooting. 13002- Unsupported Vehicle 110B8- General Error During Upload on a SCT BDX Tuner 110D8- Acknowledgement Failed on a SCT BDX Tuner View all articles in BDX Error Codes Livewire TS+ Error Codes 11062- Stock File Corrupted 11004 Failed Health Check Reading FW Version 110A0- ECU Needs to be Unlocked Before you Can Tune it. This is usually caused by a mismatch in firmware between the SCT software that was used to create the tunes and the firmware on the device. I had to send it to SCT to get reset because all the over-the-phone diagnostics were useless. 110BE- Unlock PCM Failed Do you support DPF and/or EGR Deletes? The SCT updater took a while to finish, but everything seemed normal. Please share any and all of your experience that may not always have a great ending. Any help will be appreciated. I recently installed the LW TS on two of my trucks. What is Engine Warm Up? I haven't had time yet to go further into this problem. When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. I'm running Windows 10 on my PC. The last time I updated the Livewire was back in Oct.. Device Not Recognized While Connected to the Computer? This tuner is a replacement for the older Livewire system and comes with a bunch of new features wrapped up in a gorgeous 4" color touch screen display. My Livewire does not recognize my truck. JavaScript is disabled. Checking the related GPO settings, see figure below: You could use gpresult /r command to check what gpos you have applied on your current machine. What do I? Use the Device updater, display device settings and serial number this way you can access the menu and be able to confirm if any of the data is missing. Then lastly on 10/29/15 to Ver. Our Technical Support team is here for you. Do I Need a Custom Tune on my SCT Tuner for an Aftermarket Exhaust? Still dealing with the "Deer Incident" with my truck. Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Our Technical Support team is here for you. How Do I Email a Livelink Data Log File? Cookie Policy - Update Agent Download Link They confirmed there is a problem with the new tuner version and 6.0s I don't know if it's all 6.0 or just some. Tire Size vs Revs/Mile for a Bully Dog/SCT Tuner? I proceeded to return the vehicle to the stock file and went to update the device. Computer Chips & Tuners - SCT LivewireTS - So my tuner is giving me a little trouble, hope someone will be able to help me since SCT tech hours are only open while im at work :-arrgh My touch screen is almost like the calibration is off, I cant hit the top of the screen for example the EXIT button. 2.9.8.97. And sct is closed for the weekend. Do you Make and Sell Custom Tunes for SCT Tuners? Bully Dog Tuner Not Recognized While Connected to the Computer? Features vary for each vehicle and are not available on all vehicles. Harmans, MD. This app lets you update your device's Firmware, Tune Revision or to load Custom Tunes onto your device. Copyright 2023 SCT Flash, Derive Systems. And it won't register or " install the software". I just can't remember when that was. How To Use the Torque Spark Clip Bit Calculator. I'm experiencing the same issue, what could be the possible solution? Come join the discussion about PowerStrokes, performance, modifications, troubleshooting, towing capacity, maintenance, and more! Can I Still use my Tow-Haul Button after Tuning? The tuner won't connect to the truck. 806 likes. I am relatively new at VHDL, so the code might be a bit dirty (actually very dirty -_-). P1000 DTC Code after Tuning my Vehicle Only a maximum quantity of 3 per item is allowed. plugged it in and don't ya know, it's updating! How Do I Get Custom Tuning Software for my SCT Tuner? Do I Need a Custom Tune on my Tuner for a Cold Air Intake? How Often Should I Update my Bully Dog Device? Can I Tune More than one Vehicle with my BDX? good luck man. Do Not Sell or Share My Personal Information -. Advertising - I figured maybe SCT had updated their stuff to work with W10. I also get an error when trying to program, read codes (I don't have any), see vehicle id, and even in demo mode I get errors. Nothing is wrong with my truck. Well, I tried something this morning and it worked. I was sent a "64bit" driver file from SCT. I was gonna update the Livewire. Cloudflare Ray ID: 7c0e9afa59022113 My current version is 2.9.8.97 So I go ahead, Click on it, it starts the download and the green bar appears.
